Why Do I Need to Complete Identity Verification for My Heshket Account?

Introduction

Identity Verification (also known as KYC – Know Your Customer) is a mandatory process on Heshket designed to ensure a secure, compliant, and trustworthy trading environment for all users.

This article explains why identity verification is required, what benefits it provides, and what limitations may apply if verification is not completed.

What Is Identity Verification (KYC)?

Identity verification is a standard compliance procedure that confirms a user’s identity by requesting:

• Basic personal information

• A government-issued identity document

• Facial verification (selfie or video check)

This process ensures that every account on Heshket belongs to a real individual and complies with applicable regulations.

Why Is Identity Verification Required?

1. Regulatory Compliance

Heshket operates in accordance with international anti-money laundering (AML) and counter-terrorist financing (CTF) regulations.

Identity verification helps us:

• Meet legal and regulatory requirements

• Prevent misuse of the platform

• Maintain operational integrity across jurisdictions

2. Account Security and User Protection

Completing identity verification significantly increases the security of your account.

It allows us to:

• Protect users from fraud and identity theft

• Assist with account recovery if access is lost

• Prevent unauthorized account activity

3. Access to Full Platform Features

Some Heshket features are available only to verified users, including:

• Placing buy and sell orders

• Higher deposit and withdrawal limits

• Access to advanced trading tools

• Faster support resolution

Unverified accounts may have restricted functionality.

4. Fraud and Abuse Prevention

KYC helps prevent:

• Fake or duplicate accounts

• Market manipulation

• Financial crimes and abusive behavior

This creates a safer and fairer trading environment for all participants.

5. Faster Support and Issue Resolution

Verified users benefit from:

• Faster identity confirmation during support requests

• Quicker resolution of account-related issues

• Improved protection in case of disputes

What Happens If I Don’t Complete Identity Verification?

If identity verification is not completed:

• Trading features may be limited or unavailable

• Withdrawal limits may be reduced

• Certain platform services may be restricted

• Account actions may require additional checks

Is My Data Safe?

Yes. Heshket uses industry-standard encryption and security practices to protect user data.

Your personal information is:

• Stored securely

• Used only for compliance and security purposes

• Never shared with unauthorized third parties

How Long Does Verification Take?

• Most verifications are completed within minutes to a few hours

• In some cases, additional review may be required

You will be notified once your verification status is updated.

Need Help?

If you experience any issues during identity verification or have questions, please contact Heshket Customer Support through the Help Center.