Introduction
Identity Verification (also known as KYC – Know Your Customer) is a mandatory process on Heshket designed to ensure a secure, compliant, and trustworthy trading environment for all users.
This article explains why identity verification is required, what benefits it provides, and what limitations may apply if verification is not completed.
What Is Identity Verification (KYC)?
Identity verification is a standard compliance procedure that confirms a user’s identity by requesting:
Basic personal information
A government-issued identity document
Facial verification (selfie or video check)
This process ensures that every account on Heshket belongs to a real individual and complies with applicable regulations.
Why Is Identity Verification Required?
1. Regulatory Compliance
Heshket operates in accordance with international anti-money laundering (AML) and counter-terrorist financing (CTF) regulations.
Identity verification helps us:
Meet legal and regulatory requirements
Prevent misuse of the platform
Maintain operational integrity across jurisdictions
2. Account Security and User Protection
Completing identity verification significantly increases the security of your account.
It allows us to:
Protect users from fraud and identity theft
Assist with account recovery if access is lost
Prevent unauthorized account activity
3. Access to Full Platform Features
Some Heshket features are available only to verified users, including:
Placing buy and sell orders
Higher deposit and withdrawal limits
Access to advanced trading tools
Faster support resolution
Unverified accounts may have restricted functionality.
4. Fraud and Abuse Prevention
KYC helps prevent:
Fake or duplicate accounts
Market manipulation
Financial crimes and abusive behavior
This creates a safer and fairer trading environment for all participants.
5. Faster Support and Issue Resolution
Verified users benefit from:
Faster identity confirmation during support requests
Quicker resolution of account-related issues
Improved protection in case of disputes
What Happens If I Don’t Complete Identity Verification?
If identity verification is not completed:
Trading features may be limited or unavailable
Withdrawal limits may be reduced
Certain platform services may be restricted
Account actions may require additional checks
Is My Data Safe?
Yes. Heshket uses industry-standard encryption and security practices to protect user data.
Your personal information is:
Stored securely
Used only for compliance and security purposes
Never shared with unauthorized third parties
How Long Does Verification Take?
Most verifications are completed within minutes to a few hours
In some cases, additional review may be required
You will be notified once your verification status is updated.
Need Help?
If you experience any issues during identity verification or have questions, please contact Heshket Customer Support through the Help Center.