Withdrawing assets allows users to transfer funds from their Heshket account either to an external blockchain address or to another Heshket user. Heshket supports both on-chain and off-chain withdrawals.
Before You Start
Before making a withdrawal, please ensure that:
Your account has successfully completed Identity Verification (KYC)
You have sufficient balance for the withdrawal
You understand the difference between on-chain and off-chain transfers
Withdrawals are not available for accounts without completed KYC verification.
How to Access the Withdrawal Page
To start a withdrawal:
Log in to your Heshket account
Go to Assets
Select Send
You will see two available withdrawal options.
Option 1: On-Chain Transfer
An on-chain withdrawal sends assets to an external wallet via a blockchain transaction.
Key Features
Executed directly on the blockchain
Requires network confirmation
Subject to blockchain gas fees
How It Works
Select On-chain transfer
Choose the asset
Enter the recipient’s wallet address
Select the blockchain network
Enter the amount
Review the details and confirm
Once submitted, the transaction will be broadcast to the blockchain and processed by the network.
Option 2: Off-Chain Transfer (To Another Heshket User)
An off-chain withdrawal allows you to send assets internally to another Heshket user without using the blockchain.
Key Features
Internal transfer within Heshket
No blockchain transaction required
No network fees
Instant processing
How It Works
Select Off-chain transfer
Choose the asset
Enter the recipient’s Heshket ID
Enter the amount
Confirm the transfer
How to Find Your Heshket ID
To locate your Heshket ID:
Go to the Home page
Click on the account icon
Your Heshket ID will be displayed in the account details
This ID is required for receiving off-chain transfers from other users.
Important Notes
Always double-check wallet addresses and networks for on-chain transfers
On-chain transactions are irreversible once confirmed
Sending assets to an incorrect address or network may result in permanent loss
Testnet withdrawals use test tokens and have no real-world value
Final Reminder
Heshket withdrawals are designed to support both blockchain-based transfers and fast internal transfers between users. Choose the appropriate option based on your destination and always review transaction details carefully before confirming.