Download and Set Up an Authenticator App

An authenticator app adds an extra layer of security to your Heshket account by generating one-time verification codes.

This guide explains how to download and connect Google Authenticator.

Step 1: Download Google Authenticator

For iOS (iPhone)

1. Open the App Store.
2. Search for Google Authenticator.
3. Download and install the app.
   
    

For Android

1. Open Google Play Store.
2. Search for Google Authenticator.
3. Download and install the app.
   
    

Step 2: Enable Two-Factor Authentication on Heshket

1. Log in to your Heshket account.
2. Go to Profile → Security Settings.
3. Select Enable Two-Factor Authentication (2FA).
4. A QR code and backup key will be displayed.
   
    

Important:

• Save the backup key in a secure place.
• Do not share it with anyone.
  
   

Step 3: Connect Google Authenticator

1. Open the Google Authenticator app.
   
    
2. Tap Add account.
   
    
3. Choose Scan a QR code.
   
    
4. Scan the QR code displayed on the Heshket website.
   
    
5. A 6-digit verification code will appear in the app.
   
    

Step 4: Confirm and Finish Setup

1. Enter the 6-digit code from Google Authenticator into Heshket.
2. Confirm to complete the setup.
3. Two-factor authentication is now enabled.
   
    

If you lose access to Google Authenticator

If you change your phone or lose access to the app:

• Use your backup key to restore access, or
• Contact Heshket Support through the Help Center for assistance
  
   

Security reminder

• Never share your authentication codes with anyone
• Heshket support will never ask for your 2FA codes
• Always keep your backup key stored securely